Last updated: 2025-08-04
This Privacy Policy explains how ETNA, UAB (brand name “ETNA”, company code: 163111851, registered address: Svajonės g. 10A, LT-94105 Klaipėda, Lithuania, email: info@etna.lt, phone: +370 46 345645) processes your personal data when you use the website https://www.etna.lt.
1. What data do we collect?
When using the website and submitting information via the contact form, you may provide:
- Full name
- Email address
- Phone number
- Message / comment
Additionally, the website uses Google Analytics 4 (GA4) to automatically collect anonymized information about visitor behavior, such as:
- IP address (anonymized)
- Browser and device type
- On-site behavior (pages visited, session duration, etc.)
2. How do we use your data?
Your data is used only for the following purposes:
- To respond to your inquiries and provide tailored offers;
- To ensure high-quality customer service;
- To analyze website traffic and improve website functionality (via Google Analytics).
3. Data storage
The information you submit through the contact form is not stored in any databases or content management systems. It is immediately forwarded to our company email inbox (info@etna.lt) via the SendGrid email delivery service.
4. Sharing data with third parties
- Information submitted via the contact form is not shared with third parties.
- Anonymous analytics data is collected using Google Analytics 4, a service provided by Google LLC (USA). The collected data may be transferred to the USA under Google’s data processing terms and the EU–U.S. Data Privacy Framework.
5. Your rights
As no personal data is stored in persistent systems, your rights can be exercised only if the email containing your form submission has not yet been deleted. These rights include:
- The right to access your data;
- The right to request correction or deletion of your data;
- The right to file a complaint with the State Data Protection Inspectorate of Lithuania.
To exercise your rights, please contact us at: info@etna.lt
6. Cookies
The website uses the following types of cookies:
- Essential cookies – necessary for proper website functionality, e.g., browser caching for faster loading;
- Analytical cookies – used by Google Analytics 4 to analyze visitor behavior and improve the website. All analytics data is anonymized.
You will be informed via a cookie banner and given the option to consent or decline analytical cookies when you first visit the website.
7. Changes to this Privacy Policy
This Privacy Policy may be updated. All updates take effect from the moment they are published on the website.
If you have any questions about this Privacy Policy or how we process your data, please contact us at info@etna.lt or call +370 46 345645.
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